sproutsocial.com

C
69 of 100
Enterprise AI readiness, from public pages only

Scanned 2026-11-01 from 64 public pages. Methodology 1.0. Category: Marketing.

Identity
14 of 14
Assurance
21 of 25
Data and AI terms
15.5 of 26
Deployment
0 of 6
Agent readiness
6 of 11
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Identity

SAML or OIDC single sign-on (10 points) Found
  • Single Sign-on (SSO) via SAML 2.0 allows customers to provide their users with one set of login credentials to access multiple applications. source

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SCIM provisioning (6 points) Under review

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Roles and permissions (4 points) Found
  • The primary user roles include Reader, Contributor, Manager, and Admin. source

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Assurance

SOC 2 Type 2 (10 points) Found
  • SOC 2 Type 2 Report - Sprout Social source
  • SOC 2 Type II source

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ISO 27001 (4 points) Found
  • ISO 27001:2022 - Certificate of Registration source
  • The certificates were reissued on September 24, 2026, and expire on September 27, 2029. source

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Trust center (5 points) Found

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security.txt (2 points) Not found in public pages
Pages searched (1)
  • https://sproutsocial.com/.well-known/security.txt

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Public status page (2 points) Not found in public pages
Pages searched (4)
  • https://sproutsocial.com/
  • https://sproutsocial.com/docs
  • https://sproutsocial.com/status
  • https://sproutsocial.com/developers

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Bug bounty or disclosure program (2 points) Found
  • Responsible Disclosure Policy source
  • Has a bug bounty or vulnerability disclosure program source
  • This Responsible Disclosure Policy outlines steps for reporting vulnerabilities, what to expect, and what you can expect from us. source

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Data and AI terms

No training on customer data (8 points) Partly found
  • Sprout Social will not permit any AI Service Provider to access or use the AI Content for the purpose of training its AI models; provided, however, that Sprout Social may use the AI Content to train, develop, and improve the AI Features source

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Retention periods (5 points) Partly found
  • Sprout Social shall have the right to remove your Account information, Account settings, and Content within thirty (30) days of such expiration, cancellation, or termination with no liability or notice to you. source

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Subprocessor list (5 points) Found
  • OpenAI, L.L.C.* AI model provider source
  • *OpenAI, L.L.C. is a subprocessor for OpenAI powered AI features. These features can be disabled within the platform through your Settings. source

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Data processing agreement (4 points) Found
  • " DPA " means the Sprout Social Data Processing Addendum located at: https://media.sproutsocial.com/uploads/Downloadable-Customer-DPA.pdf . source
  • Data Processing Addendum . source
  • If your use of our Services includes processing personal data or personal information subject to applicable EU or US data protection laws, you must enter into the DPA. source

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Data residency (4 points) Not found in public pages
Pages searched (3)
  • https://sproutsocial.com/security/sprout-social-application/
  • https://sproutsocial.com/security/employee-advocacy/
  • https://sproutsocial.com/security/influencer-marketing/

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Deployment

Private deployment (6 points) Not found in public pages
Pages searched (2)
  • https://sproutsocial.com/security/sprout-social-application/
  • https://sproutsocial.com/security/employee-advocacy/

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Customer-managed keys (4 points) Under review

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Agent readiness

Public API reference (5 points) Found
  • Sprout Social Developer Terms source

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Official MCP server (6 points) Under review

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Controls on AI agent actions (4 points) Not found in public pages
Pages searched (16)
  • https://sproutsocial.com/security/
  • https://sproutsocial.com/ai/
  • https://sproutsocial.com/guardian/
  • https://sproutsocial.com/security/sprout-social-application/
  • https://sproutsocial.com/security/employee-advocacy/
  • https://sproutsocial.com/security/influencer-marketing/
  • https://sproutsocial.com/integrations/
  • https://sproutsocial.com/integrations/facebook/
  • https://sproutsocial.com/integrations/twitter/
  • https://sproutsocial.com/integrations/instagram/
  • https://sproutsocial.com/integrations/linkedin/
  • https://sproutsocial.com/integrations/threads/
  • https://sproutsocial.com/integrations/pinterest/
  • https://sproutsocial.com/ai/product-tour/
  • https://sproutsocial.com/integrations/tiktok/
  • https://sproutsocial.com/ai/features/ai-agent/

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Audit log export (2 points) Partly found
  • The Sprout application includes customer-facing audit trail logs that provide information on user activity within an account. source

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AI use policy (2 points) Under review

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Rate limits documented (not scored) Under review

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sproutsocial.com: grade C, 69 of 100 | Enterprise AI readiness