pagerduty.com

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Enterprise AI readiness, from public pages only

Scanned 2026-11-01 from 64 public pages. Methodology 1.0. Category: Developer tools.

Identity		14 of 14
Assurance		23 of 25
Data and AI terms		13 of 26
Deployment		6 of 6
Agent readiness		12 of 13

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Identity

SAML or OIDC single sign-on (10 points) Found

Seamless enterprise access management is provided through SAML 2.0, Google OAuth, and integration with leading SSO providers including Okta, Ping, and OneLogin. source

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SCIM provisioning (6 points) Under review

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Roles and permissions (4 points) Found

Account Owners and Global Admins can manage PagerDuty AI settings. source
Other roles can only view these settings. source

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Assurance

SOC 2 Type 2 (10 points) Found

PagerDuty has successfully completed SOC 2 Type II examinations for our various Services. source
Request a copy of PagerDuty's SOC 2 Type 2 Reports source

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ISO 27001 (4 points) Found

PagerDuty has achieved ISO 27001 certification. source
Request a copy of PagerDuty's ISO 27001 certificate source

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Trust center (5 points) Found

Security source

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security.txt (2 points) Not found in public pages

Pages searched (1)

https://www.pagerduty.com/.well-known/security.txt

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Public status page (2 points) Found

System Status source

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Bug bounty or disclosure program (2 points) Found

If you have a security-related concern or wish to disclose a vulnerability, please visit our responsible disclosure page for details on how to submit a report. source
Responsible Disclosure source
Follow HackerOne's disclosure guidelines . source

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Data and AI terms

No training on customer data (8 points) Partly found

We will offer customer choice in the use of Generative AI features, including whether customer data is or may be used for training purposes. Currently no customer data is used for training purposes. source

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Retention periods (5 points) Not found in public pages

Pages searched (3)

https://www.pagerduty.com/privacy-policy/
https://www.pagerduty.com/privacy-policy/
https://www.pagerduty.com/terms-of-service/

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Subprocessor list (5 points) Found

Additional service-specific subprocessors that may also be used in generative AI features (some general access, some early access): source
Open AI, L.L.C. source
International Business Machines Corporation (IBM) source

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Data processing agreement (4 points) Found

part of a data processing agreement with you or your employer. source
PagerDuty Data Processing Addendum, available at source
(" DPA "), which is incorporated by reference and which source

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Data residency (4 points) Not found in public pages

Pages searched (20)

https://docs.pagerduty.com/developer
https://www.pagerduty.com/security/
https://docs.pagerduty.com/
https://docs.pagerduty.com/ai-automation/advance
https://docs.pagerduty.com/developer/introduction
https://docs.pagerduty.com/developer/integration-developer
https://www.pagerduty.com/pricing/
https://docs.pagerduty.com/developer/customize-your-experience
https://www.pagerduty.com/enterprise/
https://docs.pagerduty.com/developer/signup
https://docs.pagerduty.com/developer/pagerduty-developer-agreement
https://www.pagerduty.com/legal/
https://www.pagerduty.com/privacy-policy/
https://www.pagerduty.com/integrations/
https://docs.pagerduty.com/ai-automation/advance
https://www.pagerduty.com/use-cases/security-incident-management/
https://www.pagerduty.com/use-cases/complianceops/
https://www.pagerduty.com/use-cases/crisisops/
https://www.pagerduty.com/security/disclosure/
https://www.pagerduty.com/security/generative-ai-guidelines/

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Deployment

Private deployment (6 points) Found

PagerDuty automation is available as a cloud-hosted service or as Runbook Automation Self-Hosted for teams that require on-premises or air-gapped environments. source

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Customer-managed keys (4 points) Under review

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Agent readiness

Public API reference (5 points) Found

API Reference source

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Official MCP server (6 points) Found

The Rundeck MCP Server: AI where your Automation lives source

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Controls on AI agent actions (4 points) Could not check

This check needs a reading step that was not available for this scan.

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Audit log export (2 points) Partly found

complete audit trails of every automation run source
PagerDuty includes built-in authentication, role-based access controls, and full audit trails for every automation run. source

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AI use policy (2 points) Could not check

This check needs a reading step that was not available for this scan.

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Rate limits documented (not scored) Found

Full REST API v2 reference, authentication, rate limits, and endpoint documentation. source

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Changelog

2026-11-01: 96 to 81 (rescan) Controls on AI agent actions: none to Could not check; No training on customer data: none to Partly found; Data residency: Could not check to Not found in public pages; Retention periods: none to Not found in public pages; Customer-managed keys: Could not check to under review
2026-11-01: First score, 96

Scores older than an hour can be refreshed.