forethought.ai
D
48 of 100
Enterprise AI readiness, from public pages only
Scanned 2026-11-01 from 85 public pages. Methodology 1.0. Category: Customer support.
| Identity | 9 of 14 | |
| Assurance | 19 of 21 | |
| Data and AI terms | 4 of 26 | |
| Deployment | 0 of 6 | |
| Agent readiness | 6 of 13 |
Identity
SAML or OIDC single sign-on (10 points) Partly found
Forethought supports Single Sign-On (SSO), allowing your team to securely log in using existing credentials.
source
SCIM provisioning (6 points) Under review
Roles and permissions (4 points) Found
Role-based access controls let you manage who can view, edit, and access sensitive data across teams and integrations.
source
Assurance
SOC 2 Type 2 (10 points) Found
Forethought has successfully completed the SOC 2 Type II Forethought's SOC 2 report covers the trust services principles and criteria security and availability.
source
ISO 27001 (4 points) Under review
security.txt (2 points) Not found in public pages
Pages searched (1)
https://forethought.ai/.well-known/security.txt
Bug bounty or disclosure program (2 points) Found
Our vulnerability disclosure and reward program
sourceForethought maintains a private, invite-only bug bounty program, with the assistance of HackerOne.
sourceForethought maintains a bug bounty program to conduct frequent security reviews of application and infrastructure by top security researchers with the objective to identify security bugs or misconfiguration leading to material impact on Forethought's security controls.
source
Data and AI terms
No training on customer data (8 points) Not found in public pages
Pages searched (5)
https://forethought.ai/dpahttps://forethought.ai/data-subprocessorshttps://forethought.ai/blog/how-forethought-offers-enhanced-privacy-and-securityhttps://forethought.ai/terms-and-conditions-for-website-visitorshttps://forethought.ai/privacy-policy
Retention periods (5 points) Not found in public pages
Pages searched (3)
https://forethought.ai/blog/how-forethought-offers-enhanced-privacy-and-securityhttps://forethought.ai/dpahttps://forethought.ai/data-subprocessors
Subprocessor list (5 points) Not found in public pages
Pages searched (3)
https://forethought.ai/blog/how-forethought-offers-enhanced-privacy-and-securityhttps://forethought.ai/dpahttps://forethought.ai/data-subprocessors
Data processing agreement (4 points) Found
Data Processing Addendum
sourceCustomers that have subscribed to Forethought before March 25, 2026, remain subject to their existing DPA (December 13, 2023 version).
sourceThis Data Processing Addendum and its schedules (" DPA ") between the party identified as the "Customer" in the SaaS agreement (defined below) and Forethought Technologies, Inc.
source
Data residency (4 points) Not found in public pages
Pages searched (1)
https://forethought.ai/blog/how-forethought-offers-enhanced-privacy-and-security
Deployment
Private deployment (6 points) Not found in public pages
Pages searched (20)
https://forethought.ai/https://forethought.ai/pricinghttps://forethought.ai/platform/securityhttps://forethought.ai/solutions/it-support-chatbothttps://forethought.ai/compliancehttps://forethought.ai/comparison/vs-alternativeshttps://forethought.ai/comparison/vs-salesforce-agentforcehttps://forethought.ai/comparison/vs-sierrahttps://forethought.ai/security-policyhttps://forethought.ai/comparison/vs-decagonhttps://forethought.ai/comparison/vs-intercom-finhttps://forethought.ai/blog/how-trust-is-becoming-the-currency-of-aihttps://forethought.ai/blog/raising-the-bar-of-trust-with-customer-data-at-forethoughthttps://forethought.ai/webinars/data-security-in-the-age-of-ai-key-strategies-and-best-practiceshttps://forethought.ai/blog/the-next-chapter-for-forethoughthttps://forethought.ai/solutionshttps://forethought.ai/solutions/conversational-ai-platform-for-customer-experiencehttps://forethought.ai/solutions/enterprise-ai-chatbothttps://forethought.ai/solutions/engineeringhttps://forethought.ai/solutions/ai-customer-service-agent
Customer-managed keys (4 points) Under review
Agent readiness
Public API reference (5 points) Found
4 Ways Artificial Intelligence Is Shaping the Future for Businesses Big And Small
source
Official MCP server (6 points) Under review
Controls on AI agent actions (4 points) Not found in public pages
Pages searched (20)
https://forethought.ai/platform/securityhttps://forethought.ai/solutions/it-support-chatbothttps://forethought.ai/compliancehttps://forethought.ai/comparison/vs-alternativeshttps://forethought.ai/comparison/vs-salesforce-agentforcehttps://forethought.ai/comparison/vs-sierrahttps://forethought.ai/security-policyhttps://forethought.ai/comparison/vs-decagonhttps://forethought.ai/comparison/vs-intercom-finhttps://forethought.ai/blog/how-trust-is-becoming-the-currency-of-aihttps://forethought.ai/blog/raising-the-bar-of-trust-with-customer-data-at-forethoughthttps://forethought.ai/webinars/data-security-in-the-age-of-ai-key-strategies-and-best-practiceshttps://forethought.ai/blog/the-next-chapter-for-forethoughthttps://forethought.ai/solutionshttps://forethought.ai/solutions/conversational-ai-platform-for-customer-experiencehttps://forethought.ai/solutions/enterprise-ai-chatbothttps://forethought.ai/solutions/engineeringhttps://forethought.ai/solutions/ai-customer-service-agenthttps://forethought.ai/solutions/producthttps://forethought.ai/solutions/saas-ai-chatbot
Audit log export (2 points) Partly found
It uses built-in encryption, access controls, and audit trails to keep sensitive data secure and support your internal governance.
source
AI use policy (2 points) Not found in public pages
Pages searched (20)
https://forethought.ai/platform/securityhttps://forethought.ai/solutions/it-support-chatbothttps://forethought.ai/compliancehttps://forethought.ai/comparison/vs-alternativeshttps://forethought.ai/comparison/vs-salesforce-agentforcehttps://forethought.ai/comparison/vs-sierrahttps://forethought.ai/security-policyhttps://forethought.ai/comparison/vs-decagonhttps://forethought.ai/comparison/vs-intercom-finhttps://forethought.ai/blog/how-trust-is-becoming-the-currency-of-aihttps://forethought.ai/terms-and-conditions-for-website-visitorshttps://forethought.ai/blog/raising-the-bar-of-trust-with-customer-data-at-forethoughthttps://forethought.ai/webinars/data-security-in-the-age-of-ai-key-strategies-and-best-practiceshttps://forethought.ai/blog/the-next-chapter-for-forethoughthttps://forethought.ai/solutionshttps://forethought.ai/solutions/conversational-ai-platform-for-customer-experiencehttps://forethought.ai/solutions/enterprise-ai-chatbothttps://forethought.ai/solutions/engineeringhttps://forethought.ai/solutions/ai-customer-service-agenthttps://forethought.ai/solutions/product
Rate limits documented (not scored) Under review
Changelog
- 2026-11-01: 68 to 48 (rescan) AI use policy: Could not check to Not found in public pages; Controls on AI agent actions: Could not check to Not found in public pages; Official MCP server: Could not check to under review; Data residency: Could not check to Not found in public pages; Retention periods: none to Not found in public pages; Subprocessor list: none to Not found in public pages; Customer-managed keys: Could not check to under review; Private deployment: Could not check to Not found in public pages; Roles and permissions: none to Found; SCIM provisioning: Could not check to under review
- 2026-11-01: First score, 68
Scores older than an hour can be refreshed.